I'm Levent Ali.

Group Engineering Manager for Automated Support at Intercom.

I'm a technology leader with almost two decades experience delivering internet products and building highly productive, engaged, cross-functional teams.

I love making the complicated simple by getting talented people together and getting out of their way.

At Intercom a few of the areas where I've had impact:

My teams look after our self-serve solutions, including our Resolution Bot, Custom Bots and Help Center Articles products.

I have previously worked with Xively, Goodlord, Osper, LogMeIn and Umbrellium.

You can find me on Twitter, Instagram, GitHub and LinkedIn.

I write and maintain Suite, which is a set of personal tools I use for tracking moods and tasks.

About me