I'm Levent Ali

I'm the Group Engineering Manager for the Automated Support Group at Intercom.

I'm an experienced technology leader with over a decade of experience delivering internet products and building highly productive, engaged, cross-functional teams.

I love making the complicated simple by getting talented people together and getting out of their way.

My teams look after our Operator Bots and Help Center Articles.

Previously Xively, Goodlord, Osper, LogMeIn and Umbrellium.

You can find me on Twitter, Instagram and LinkedIn.