I'm Levent Ali.

Group Engineering Manager at Intercom.

I get talented people working and having fun together.

I'm a technology leader with two decades of wins and losses delivering internet products and building highly engaged cross-functional teams.

My group builds automated customer support solutions, including Resolution Bot, Custom Bots and Help Center Articles.

I helped create Intercom's first major chat bot product and establish our London office; which has grown over 10x in four years.

We strive to repeatedly solve hard customer problems and build great user experiences.

I have previously worked with Xively, Goodlord, Osper, LogMeIn and Umbrellium.

You can probably find me online.