I'm Levent Ali.

Group Engineering Manager at Intercom.

I get talented people working together.

I'm a technology leader with almost two decades experience delivering internet products and building highly engaged cross-functional teams.

At Intercom a few of the areas where I've had impact:

• Helping establish the London R&D office
• Setting up our first chat bot focussed product team
• Establishing and leading the automated support group
• Improving our engineer onboarding process
• Hiring product managers, directors, and engineers
• Shipping strategic cross org projects, without burnout and on time

My teams work on our automated support solutions, including Resolution Bot, Custom Bots and Help Center Articles.

I have previously worked with Xively, Goodlord, Osper, LogMeIn and Umbrellium.

You can find me on Twitter, Instagram, GitHub and LinkedIn.